
I had an epiphany from a recent workshop that I believe can help create clarity around why we struggle so frequently with respect to process improvement.
February 04, 2019
For me, one of the greatest rewards working with companies is seeing their people thrive and shine when taking them through my “Creating an Entrepreneurial Workplace” Leadership Workshop Series. This story however is about the person who supports me on a daily basis. Her name is Charmine Bunker. But no one who knows her calls her Charmine. She prefers to go by Rosebud.
February 02, 2019
One of the biggest complaints I hear when I work with clients is with respect to meetings. I’m guessing this will be familiar to many of you. Meetings are a waste of time. They take too long. We have too many meetings….
October 08, 2018
In my last blog, I spoke about how in my workshops, the front line Managers, Supervisors and Individual Contributors form Initiative Teams and develop action plans to lead Change Management in their organization.
September 12, 2018
We left off with throughout an organization, from the CEO to the front line staff, typically identification of what the problems are is similar. The question becomes how do you get everyone within an organization to be part of the solution?
August 21, 2018
One of the key shifts for front line Managers, Supervisors and Individual Contributors is shifting from identifying the problems to not only recommending but becoming a key part of the solution.
August 08, 2018
As we discussed in my last article, I constantly hear from my clients how frustrated they are regarding E-Mails. Whether it is the number of E-Mails they get, to how poorly they’re written, to the lack of response to the E-Mails they send, managing E-Mail communication is a challenge for the majority of us.
July 14, 2018
I consistently hear from my clients how frustrated they are with E-mails. How many of you experience any of the following?
July 13, 2018
In my last blog, we talked about the “C” in my LACE system for overcoming objections, handling questions and concerns. In this blog, we’ll talk about the “E”. It’s the last step to help you not only close more sales but more profitable sales. Using this methodology was a key factor in helping me increase my sales close rate from roughly 33% to 75%.
July 12, 2018
In my last blog, I shared with you the “A” step in my LACE process for handling questions and concerns. In today’s blog, I’ll share with you the “C” step.
July 11, 2018
Last time, I shared more about my LACE Objection Handling Process. This month, I’d like to talk about the “A” in the process. I believe it’s the most difficult to do and the most critical to the success of the process.
July 10, 2018
In my last article, we started talking about how to view objections and what to do to be in a position to resolve them. We talked about viewing them as questions and concerns versus objections. We also talked about the importance of creating an environment in which your customer is willing to share their questions and concerns.
July 09, 2018
Overcoming objections. To me even the term is a misnomer. If your perspective is you need to overcome objections, I believe you put yourself at a disadvantage.
July 07, 2018
I was having dinner with a client of mine and his wife. We were talking about two things we don’t always do enough of for ourselves. One was making the time to exercise and take care of ourselves. The other was taking the time to think or just appreciate the beauty around us.
May 24, 2018
Michael Levin’s latest book “Let Them See You Sweat: Lessons I’ve Learned on My Personal Journey with Stress” hit #1 on the Amazon Bestseller list!!!
May 24, 2018
One of the key challenges I hear from clients is the ability to find and retain good people. Especially during today’s times, when the economy is strong and unemployment is low, keeping good people becomes even more paramount and difficult.
May 24, 2018
There are several difficult challenges to creating this workplace. One of those is giving an employee a reason why to be entrepreneurial. Isn’t it far safer for an employee to simply do what they’re told? That way, if things go wrong, they can just blame their boss. And, they don’t put their job security at risk.
May 24, 2018
One of the great rewards for me personally is when I see the impact for those who have participated in my “Creating an Entrepreneurial Workplace™” workshops. This is where the employees become more empowered, take more ownership and lead critical initiatives for the companies they work for. It’s also an opportunity for people to shine.
May 24, 2018
Creating an Entrepreneurial Workplace, as I wrote about in Jack Canfield’s book, “The Road to Success, Volume I”, is very challenging to do. At the same time, the rewards for creating this environment are exceptional.
May 24, 2018