Michael’s talk on “Creating an Entrepreneurial Workplace®” is about his powerful philosophy that creates ownership and empowerment throughout an organization.  Your people will not only embrace change they will actually lead and drive that change.

You will learn real tools to create that environment as well as how to overcome the roadblocks and challenges.  You will learn Michael’s philosophy of how to create sustainable change instead of “Flavor of the Month”.

You will learn key communication tools including Michael’s 4-step process for resolving conflict, questions and concerns in a collaborative manner. 

Attendees will come to understand the paradigm shift required, from leaders to front line staff, to create this environment.   This philosophy has made Michael’s companies, his client’s companies, and the divisions he ran for Pepsi Cola incredibly profitable by creating a highly motivated, inspired, entrepreneurial team.

Key Takeaways:

1. Your audience will learn how to create ownership and empowerment throughout their organization.  This will be even more valuable during these times, as they are trying to hold their team accountable and responsible while working from home.

2. We will discuss the challenges companies face with moving from a more traditional autocratic environment to one of entrepreneurism.   We will discuss the behavioral shifts necessary from both senior leaders and the front line and how to achieve those shifts.

3. We’ll discuss critical communication skills in creating this environment including my 4-step methodology for resolving conflict that leads to collaborative and mutually beneficial solutions.

Embracing Change is about how to not only get your people to embrace change but actually lead and drive that change.

In this talk, I will share why change is so difficult for companies to create and why change that does occur so frequently becomes “Flavor of the Month”.

You will learn my number #1 key that companies fail to do that is absolutely essential for your team to be open to change and how to implement that key.

You will also learn the three stages that I believe must occur to create not only change that is embraced but change that is sustained.

Key Takeaways

Based on my three-time #1 best-selling book of the same name, I will share openly about my personal journey with stress and how I dealt with both the typical and unusual physical impacts I experienced including my body actually stopping sweating.

I will share with you why I believe stress often goes undiagnosed and dismissed as the possible cause of significant physical damage and how you can be your own best advocate.

I will also share some of my 15 Key Learnings and what you can do to help effectively manage not only the stress in your live but your team’s and those you love.

I will also tell inspiring stories of those who came to realize how stress impacted their lives and the miracles that occurred from recognizing and dealing with that impact.

Key Takeaways

1. You will learn why I believe stress often goes undiagnosed and how you can be your own best advocate to take care of yourself emotionally and physically.
2. I will share with you about what I believe are the delayed effects of stress and how you can be proactive to mitigate the physical effects stress can cause.
3. I will share many of my key learnings that have helped me and others reduce stress while still successfully balancing the work and family demands we have in our lives.

“When it comes to creating an exceptional customer experience in today’s times, I think there is tremendous opportunity to stand out and shine above the competition”.  Michael Levin

While in some respects there is a greater focus on CX, there are also inherent frustrations (How many prompts do I have to press before I actually talk to a live person?  Why do I have to pay a “Convenience Fee” for using your automated system when it saved you money?”).  I believe some of these frustrations leads to great opportunity for those committed to CX while creating an environment of ownership and empowerment.

In Michael’s talk, he will share the following to create a great CX in today’s environment:

-How to help ensure a great CX for your business’s demographics, for different generations and for different behavioral styles.

-Based on Michael’s “Creating an Entrepreneurial Workplace®” philosophy, how to create ownership throughout your organization so your team feels empowered to take care of your customers.

-Michael’s 4 step methodology to help overcome customer concerns and any dissatisfaction they may experience and have them leave a happy and satisfied customer.

-The questions your team needs to ask to understand your customer’s needs and take care of those needs in a way that serves both them and your business.

-The little things you can do that can make a big difference regarding both your customer’s experience and the reviews they give you.

-How to hire and retain good people so your team provides the experience you want your customers to have.

Michael shares from his experience about how taking ownership of your life helps you create the journey and life you want and deserve.  Michael lost both his parents as a teenager, his Mother to cancer and his Father to suicide.  He was on his own without any money or a place to live. 

Michael shares his story about his journey and how he created the life he desired despite those challenges.  He built multiple multi-million dollar companies, had a highly successful career running gold standards divisions for Pepsi Cola, wrote or co-authored three books including a #1 best-seller, appeared on Home Shopping Network and got featured twice in Entrepreneur Magazine. He will talk about how he owned his life’s journey, stories of those who helped him, and how he believes in paying it both forwards and backwards.

He will also share his 10 Personal Keys to Success and how to take ownership to create the Life you Want and Deserve. Michael in describing his keynote said “This talk is not about what I’ve overcome.  Many have been through far worse.  It’s about what I’ve learned from this experience in the hope of helping others.  If my talk can help my audience, their teams, or their friends and family, that would be my hope.”

In this inspirational talk, I will help you understand how to overcome the #1 fear:  Speaking in Public.

I give roughly 100 talks a year around the world and have trained thousands around the world on this topic from workshops to keynotes.  I will help you understand how to use the 3P’s; Power, Persuasion and Presence to create the greatest impact on your presentations.  This will include both internal and external presentations as well as in front of large or small groups.

We will talk about how to create the impact you want as well as the technical parts of presenting from what do I do with my hands to eliminating filler words.

We will also talk about different mediums and how you can create the impact you want whether you are live or virtual.

Key Takeaways

1.  I will share important tips to help reduce nervousness and connect and inspire your audience.

2. We will discuss the technical components with respect to your voice, body language and eye contact.

3. We will discuss how to overcome “Death by PowerPoint” and create high impact connected conversations that allow you to achieve your desired outcome.

4. I will share how to reach your audience both live and virtually and keep a potentially distracted audience engaged.